When purchasing a Virtual Number in certain countries you are required to submit supporting documentation or information.
The following countries require registration:
|Australia||–||N/A||–||–||1, 2, 3, 7|
|Bahrain||1, 2, 4, 7||N/A||1, 2, 4, 7||N/A||N/A|
|Belgium||1, 5||1, 4||–||N/A||N/A|
|Bolivia||N/A||N/A||1, 3, 8||N/A||N/A|
|Bosnia & Herzegovina||N/A||N/A||1, 3||N/A||N/A|
|China*a,d,g,i||1, 2, 3, 7||N/A||N/A||1, 2, 3, 7||N/A|
|Costa Rica*h,k||N/A||1, 3||1, 2, 3, 7, 8||N/A||N/A|
|Croatia*h||1, 2, 3||N/A||–||N/A||N/A|
|Cyprus*b||1, 2, 3, 7||1, 2, 3, 7||–||N/A||N/A|
|Ecuador||N/A||N/A||1, 3, 8||N/A||N/A|
|France||1, 5||1, 3||1, 4||N/A||N/A|
|Germany*c||1, 2, 6, 7, 8||1, 4||1, 2, 4, 7||N/A||N/A|
|Hong Kong||N/A||1, 2, 4, 7||1, 3||N/A||N/A|
|Hungary||1, 6||1, 4||N/A||N/A||N/A|
|Japan||1, 2, 3, 7||1, 2, 3, 7||–||N/A||N/A|
|Luxembourg||N/A||1, 3||1, 3||N/A||N/A|
|Malta||N/A||1, 2, 4, 7||N/A||N/A||N/A|
|Netherlands*d,g||1, 4||1, 4||1, 3||N/A||–|
|Russian Fed.||1, 3||N/A||–||N/A||N/A|
|Singapore||1, 2, 3||N/A||1, 3||N/A||N/A|
|South Africa*e,h||1, 2, 5, 7||1, 2, 3, 7||1, 2, 3, 7||N/A||N/A|
|Spain||1, 4||1, 4||–||N/A||N/A|
|Thailand*d||1, 3||1, 3||1, 3||N/A||N/A|
|Turkey*f||1, 2, 3||1, 2, 3, 7||N/A||N/A||N/A|
|Ukraine*j||1, 2, 3||N/A||–||N/A||–|
|United Arab Emirates||N/A||N/A||1, 3||N/A||N/A|
|Uruguay||N/A||N/A||1, 3, 8||N/A||N/A|
– User registration is not required
– N/A DIDs not available
Required Document List:Virtual Landline Features
*b – Cyprian company certificate should be provided in case registration is performed under company name.
*c – Germany company certificate should be provided in case registration is performed under company name.
*d – The detailed service description of DID usage.
*e – Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country).
*f – For Local DID registration: Turkish ID card copy; Turkish mobile phone number; the latest invoice for mobile phone number. Verification code is sent to indicated mobile phone number. For Turkey National numbers, registration details/documents must be in Latin characters.
*g – Chinese, Shared Cost DID and Netherlands, Toll-Free registration process cannot be performed under personal details.
*h – In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.
*i – China Local registration requires 2 ID copies and 2 proof of address forms (no older than of 3 months) to be provided.
*j – Ukrainian Local DID registration process cannot be performed under a company name.
*k – In case Costa Rican Toll-Free registration process is performed under a company name, power of attorney letter stating the person who is eligible to represent the company is also needed.